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» FAQ’s

Can you provide a sample for quality test?
Yes, we can provide samples.

Can you accept OEM and ODM Service?
Yes, Most of our batteries are customized, so please tell me your requirements, we will provide the best solution for you.

What’s the minimum order MOQ?
This depends on the battery model. For power storage wall battery, power storage brick battery and rack Lifepo4 battery module, we don’t have MOQ requirements.

What’s your payment term?
TT, LC, West Union, Paypal etc.

What’s your warranty for products?
5~15 years, depends on different batteries. For quality problems, we can send new ones for replacement.

How long will be the delivery?
Generally delivery time is 15-30 days, depends on the shipping method.

How do you control your product quality.
We control quality from the source. We choose the top quality electric vehicle grade battery cells with best consistency, use advanced assembly technology and modular design, do 100% inspection after each process.

How can you send batteries to our address?
We can send the lithium batteries by sea, by air, by express, by train and by truck, with DDU/DDP service.

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    Tel: 0086 755 84897326
          0086 755 89698726
    Mobile: 0086 13691848768
    Skype: catherine.pacbattery